Delivery Policy:
At Care Keep, we strive to ensure a smooth and timely delivery experience for our valued customers within the United States. Orders are typically processed within 2-3 business days from the time of purchase. Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the status of your shipment.
We offer several shipping options to cater to your needs, including standard and expedited services. Standard shipping generally takes 8-15 business days, while expedited shipping ensures a quicker delivery within 5-8 business days. Please note that these delivery times are estimates and may vary based on factors such as location and unforeseen circumstances.
For any inquiries or assistance regarding your order, our customer service team is readily available to provide support. Reach out to us at gullashis.786@gmail.com for prompt and personalized assistance.
Return Policy:
Your satisfaction is our priority at Care Keep. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy in accordance with U.S. regulations.
To initiate a return, please contact our customer service team within 2 days of receiving your order at gullashis.786@gmail.com. Please include your order number and reason for return in your email. Our team will guide you through the return process, providing a return authorization and details on where to send the product.
Returned items must be in their original, unused condition with all original tags and packaging intact. Once we receive the returned item, we will process the refund to your original payment method within 7-10 business days.
Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received.
For further details or assistance, please refer to our complete Terms and Conditions or contact our customer service team. Care Keep is dedicated to ensuring your satisfaction and making your shopping experience as enjoyable as possible.